Testimonials
Client testimonials.
Mark English. Cornwall Housing Limited
At Cornwall Housing, we recognise the pressing issue of damp and mould in our properties, particularly in the wake of the pandemic.
To address the backlog of works that accumulated during the COVID crisis, we engaged with FGC to assist us in producing timely and comprehensive reports and repairs.
We found their team to be exceptionally accommodating, cost-effective, and dedicated to providing excellent customer service in both surveying and repairs.
Their response times exceeded our expectations, which greatly contributed to our efforts in resolving damp and mould issues efficiently.
Through this collaboration, we are not only managing our backlog but also ensuring that our residents enjoy healthier living environments.
The association also engeged services to replace kitchen and bathroom ventilation
Paul Baker. Ocean Housing, Cornwall.
Message:
FGC & Son Ltd
I was engaged by a Cornwall based Housing Association as an Interim Asset Manager from 2022 to 2023. My primary task was to deal with a backlog of surveys and remediation works to some 600 plus properties. Due to the timing of my appointment (Autumn), the in-house team was unable to deal with the new seasonal demand, or make an impression on the ‘backlog’.
I also worked as an interim Asset Surveyor for another Housing Association in Cornwall, where I used the services of FGC & Son Ltd, to great effect.
Through the organisation's standing financial instructions, I appointed FGC and Sons Ltd to undertake Damp, Mould and Condensation (DMC) surveys across the Association's portfolio. FGC & Son Ltd, over twelve weeks, professionally and in an inclusive manner dealt with the backlog challenge whilst dealing with new requests. The subject knowledge exhibited was in-depth, extensive, and supported by demonstrable experience. The remediation works specified were practical, cost-effective, and tenant-friendly. FGC & Son Ltd, also offered Tenants practical advice on managing DMC challenges within their homes.
I would have no hesitation in using their services again should the need arise.
Andy Haime. Lincolnshire Rural Housing
Mr Francis Chiverton has supported LRHA’s Property Maintenance Service with specialist surveying services for roofing issues and also damp, mould, and condensation issues (DMC).
The service provided included devising detailed work specifications for remedial repairs and renewals. The resident feedback regarding the professional conduct of FGC & Sons Ltd has been excellent.
I would recommend Francis to anyone in social housing or private individuals in need of an experienced surveyor.
If needed please contact me on 01790 754219 opt1, or 07483 449732 or via Andy@lrha.co.uk